I have one of those families that really encourages you to get out and try things. As a young kid, growing up in the country, I took that to the limit and along the way I got concussed 8 times. These days when a new doctor sees my medical record, they look at me seriously and say, “What happened?!”, maybe thinking that I must have had some terrible upbringing. Instead, I tell them stories of adventure and daring do, of physical feats that no kid should try, and add that my pa

There's no way I could have attempted this book, or even learned the things that are in this book without an amazing work journey through a variety of different organisations. I have met some incredible people over my years of work and feel blessed to call them my friends, and to have worked alongside them and gained experience with them along the way – thank you all. What I want to do now is share some of those lessons, and hope that you get something from it. Even if it's j

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